Terms and Conditions

1. Introduction

Eco Web Craft specializes in website design, development, e-commerce solutions, SEO, digital marketing, and graphic design. We help businesses establish a strong online presence with high-quality websites and digital solutions.

These Terms and Conditions outline our working policies, payment structure, ownership rights, and support system.

2. Payment Terms

How We Charge
We follow a 50-50 payment system:

  • 50% Advance – This is required before we start your project. We use this amount to book your domain, hosting, and initial setup.
  • 50% After Completion – Once the project is ready and approved by you, the remaining payment must be cleared before final delivery.

Note – No Refund on Advance Payment, Since we book domain and hosting in your name, the advance payment is non-refundable.

3. Project Delivery Time

  • Standard Websites – Delivered within 3 days.
  • Custom Websites – If your website requires unique features or customization, we may take up to 5 days.

4. Lifetime Support & Maintenance

Yes, you read that right! We offer lifetime support to keep your website running smoothly. But here’s the deal:

  • We provide free technical support for any issues related to our work.
  • To continue managing your domain, hosting, and regular maintenance, we charge a small annual fee.

5. Ownership of Domain & Hosting

Once the project is completed and full payment is made:

  • You own your domain, hosting, and website files.
  • If we purchased the domain & hosting on your behalf, we will transfer full access to you upon request.
  • If you want us to continue managing them, we’re happy to help under our maintenance plan.

6. Copyright Policy

  • All the designs, graphics, and content created by Eco Web Craft are owned by you once full payment is made.
  • If your website includes third-party content (images, themes, plugins, fonts, etc.), their copyrights remain with their original owners.
  • We assume that any content you provide to us (text, images, videos) is legally yours or you have permission to use it.

7. SEO & Digital Marketing Disclaimer

We offer SEO services to improve your website’s ranking, but:

  • SEO is an ongoing process – Results depend on various factors, including market competition.
  • No instant rankings – Google rankings change over time and are not guaranteed.
  • Compliance – We follow ethical SEO practices; black-hat techniques are not used.

SEO is an ongoing process, and we follow ethical practices. Results are not instant and depend on various factors.

8. E-Commerce Website Terms

If we build an e-commerce website for you:

  • We will set up product pages, payment gateways, and essential functionalities.
  • We are not responsible for order fulfillment, payments, or disputes between you and your customers.
  • Any third-party payment gateways (PayPal, Razorpay, Stripe, etc.) are subject to their respective policies.

9. Third-Party Integrations

If your website uses third-party tools (like plugins, APIs, or payment gateways), we:

  • Ensure they are installed and configured properly.
  • Are not responsible for any future issues, security breaches, or updates in those services. We have no control over this.

10. Security & Data Protection

We implement Advance security measures, but you are responsible for keeping passwords safe. We are not liable for hacking incidents.

Your website may include links to third-party websites (like payment gateways, analytics tools, or other resources). While we ensure they work properly, we do not control or take responsibility for their content, security, or policies.

So, always double-check before sharing any sensitive information on external sites.

11. Website Backups

We do not store backups unless you opt for our maintenance plan. If you want regular backups, let us know in advance. We can take website backup once every month as per your request

12. Limitation of Liability

While we do our best to provide a smooth experience, we are not liable for:

  • Hosting downtime caused by third-party providers.
  • Security issues if you don’t update your website regularly.
  • Financial losses due to website failures, unless caused by our direct negligence.
  • Misuse of your website by unauthorized users.

13. Termination of Services

We reserve the right to cancel or refuse service if:

  • The client fails to make payments on time.
  • There is any form of abusive or unprofessional behavior.
  • The website is used for illegal or unethical purposes.

14. Changes to These Terms

We may update these Terms & Conditions periodically. If we make major changes, we’ll notify you via email or our website.

15. Refund & Cancellation Policy

  • The 50% advance payment is non-refundable.
  • If the project is canceled before completion, the work done so far will be shared based on the amount paid.
  • If we fail to deliver the project for any reason on our end, we will issue a refund accordingly.

16. Refund & Cancellation Policy

These Terms and Conditions shall be governed by and interpreted according to the laws of Uttar Pradesh, India. The enforcement of these laws will remain applicable regardless of any conflicting legal principles. If any clause in these Terms is deemed invalid or unenforceable by a court, the rest of the Terms will continue to be in effect. Failure on our part to enforce any right or provision in these Terms does not mean a waiver of those rights. This document serves as the complete agreement between you and Eco Web Craft regarding our services, replacing any previous agreements or discussions.

17. Acknowledgment

By using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you have any questions or need clarification, feel free to contact us.

📧 Email: info@ecowebcraft.com
📞 Phone: +91 9068457088
🌐 Website: https://ecowebcraft.com/